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March 2023 by Theresa Trillo
I repeatedly told the clerk, I was mailing to the US Virgin Islands, she INSISTED that my box mailing cost for a medium flat rate was going to be $100..marked it BRITISH Virgin Islands... Very unfriendly!! Will never go back there. Clerk was #18...honestly she was had NO idea what she was doing.
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August 2022 by William Ballew
Woman who works there is nice but can’t be reached by phone and hours are laughable. Should have never got a PO Box here worst idea ever.
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May 2022 by Bryan May
Fast service. Very friendly employee. Needed to mail a Mother's Day card and I didn't have postage. A quick weight check on the scale and 78 cents later I was good to go.
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April 2022 by Rebecca Bittner
Had to mail a couple of items. Short wait. Asked for clerk's opinion on the best mailing option, which she provided with pricing. Had to call my partner at one point to get an address because there was no internet signal inside the building, and she was very understanding. Overall, a straightforward, pleasant experience, which I would have taken for granted, but given the abundance of negative reviews, I wanted to take the time to add this experience to the chatter.
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November 2021 by Richard Mcclary
Would give 0 stars if possible. The lady at the counter obviously hates her job and dealing with the public. If looks could kill, I’d be dead. Will definitely go out of my way to another post office to avoid this location.
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June 2021 by Jameel Hughes
Wish I could give 0 stars. But I had a package that was marked ready for pickup on Friday. I went in on Tuesday since they were closed the weekend and Memorial Day. The lady working the front desk was beyond rude and had an attitude for no reason. She told me that they will deliver the package to me yesterday. Said she didn’t want to look through the packages for mine. At the end of the day yesterday I got a notification from USPS my package was delayed a day. Even though she told me she scanned my package in on Friday and remembered it. She could have just given me my package but didn’t want to. Today Wednesday still no package but they delivered mail already. Let’s see if I get my package tomorrow or if they’ll just hold it and not let me pick it up since they don’t want to look for it. Horrible customer serviceUpdate: Now she says they don’t know where my package is...
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December 2020 by Cyara Rose Chavez
Went to the Fedex on base and was told that because I want to ship overseas I needed to go to the Post Office.. So I go inside with the things I want to ship and there isn't a box the size I need so I get in line so that I can ask if they have one. The lady proceeds to raise her voice at me "I'm not paid to help you, go to FedEx" (mind you it isn't even my turn yet, there are people in front of me) I let her know FedEx sent me there.. She gets more annoyed and says "well I'm not paid to help you" and keeps repeating that as I say okay and walk out. Didn't ask me one time what I needed nor did she allow me to say much at all. Worst experience I've ever had mailing anything. RUDE staff. I'll just go to a civilian place in town.
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December 2020 by Katie Espinoza
This is hands the worst post office in town. Even during the hours it should be open (which are very limited) it is often closed with a hand written sign saying ‘out to lunch.’ I have stopped by 3 times this week, dragging along my cranky 3 month old and every time it’s been randomly closed. It’s been that way for the 1.5 years I’ve lived here. Not impressed.
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October 2020 by Andrew Gregg
Showed up at 1230 and was refused service because she was gonna go to lunch. Lunch doesn’t start til 12:45 on the posted hours. Garbage post office
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October 2020 by Christian Stair
Most unfriendly staff I’ve ever dealt with
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August 2020 by Micheal Griffith
Well that dont give me a warm and fuzzy feeling, the world is already filled with enough.
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July 2020 by Jacob Michael
Customer service is awful. The place has ridiculously short hours and is almost never busy and yet the employees are always rude and snarky. If you ever need to ask a question or request they do something simple, prepared to be lectured instead of helped.If you can ship something another way do it.
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May 2020 by Chris
Unhelpful. Rude. Dismissive.They've lost 3 of my packages because of lazy incompetence.Useless.
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May 2020 by Kristen Warren
Closed for lunch from 1245 to 1315, but come back whenever they feel like it. It's now 1345 and they're still not open.
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May 2020 by AllThingsBoost
Trash hours. They claim 10:00-3:30, not there at 1:15. Then I see an additional hours sheet 10:00-12:45 1:15-3:30. I've been here since 1:15 and it's now 1:30. Still no one. Absolutely the worst. Go anywhere but here. If you cant even have reliable hours what's the point?
