Kirby Co is a trusted repair shop known for its dedicated service and caring staff. Despite challenges caused by COVID-19, the owner, Tim, works hard to serve customers, often handling repairs alone due to difficulty in finding employees. Customers appreciate his honesty, effort, and kindness, noting that he always takes great care of their vacuums and vacuum mops. The shop offers a wide selection of products, including Miele vacuums and professional floor steamers, with staff who have a lot of knowledge about their items. Many customers have experienced delays in repairs or parts because of shipment issues and supply chain shortages, but they recognize that these problems are beyond Tim’s control. Despite being overworked and sometimes injured, Tim remains committed and friendly, making customers feel valued. Visitors often leave feeling grateful for the personal attention and understanding they receive, and many highly recommend the shop for its quality service and genuine care.
Best place for Kirby supplies & repairs. This man knows everything Kirby .. A good friendly character too.
February 2025
IYKYK that Kirby’s are hands-down best vacuums out there! We have gone through so many vacuums, and the Kirby is the only one still standing! The owner is so sweet, and extremely knowledgeable!
January 2025
I visited this location few weeks ago. The repairman was extremely helpful. It was a simple fix but they were so sweet they didn't charge me. It's clear that he's very knowledgeable
