“I searched for gas station reviews on Google and wasn't disappointed. As a renter of a vehicle and a foreigner, sometimes it's not all that easy to understand. So I was very grateful for the good reviews.
We weren't disappointed, everything went smoothly and well.
We weren't quite there yet when an employee came up to us and gave us the perfect instructions. Fill up, pay and you're done. Clean customer service.”
“5 star review because I was helped by a African amarican older man very nice and helpful ,sorry I forgot your name ,Igor came to help but Igor is a another employee came to help and didn’t help at all just talking to much wasting customer time toying around telling me to relax ,tell Igor to relax and treat every costumer with respect ,1 star for Igor”
“can’t say enough good things about Miguel, the manager at the U-Haul South Dade location. I was in a really tough spot. My shipping company canceled on me right as I found out I needed surgery and would be down to one leg for the move. I was close to a breaking point.
Miguel went above and beyond to make sure everything got handled. When I needed an extra POD, he got it ordered without any hassle. When I needed a dolly added on, he just took care of it, no arguing, no attitude about it not being part of the original order. He made a stressful situation so much easier to deal with.
This is the best experience I’ve had at any U-Haul location. Miguel’s flexibility and willingness to actually help, instead of just following a script, made all the difference. If you’re at this location, ask for Miguel. He will take care of you.”
“Great service from Caroline (in Dutch language!!), quick and easy check in and check out process and accommodating a reservation we had in another U-haul location (but which could not deliver), (dankjewel Caroline, leuk om even in Nederlands met je gesproken te hebben).”