Verizon in Pinellas Park offers a range of mobile, 5G home internet, and business services, providing both in-store and online convenience. Customers can schedule appointments online, place orders for in-store pickup, or enjoy free 2-day shipping and same-day delivery where available. Many customers highlight exceptional service from staff members like Mike, Kayla, and Kelvin, who are praised for their kindness, professionalism, and thorough explanations. Mike, in particular, received multiple commendations for his dedication to resolving challenging situations and ensuring a smooth transition to new devices. Kayla was noted for her efficiency and readiness, while Kelvin was appreciated for being patient and providing great deals. However, some customers have expressed dissatisfaction with the store's management, specifically mentioning a lack of customer service from the manager, Jesus. Overall, the store's team is seen as helpful and attentive, making for a generally positive experience, especially when working with specific staff members.
Great service really helpful. Everyone was nice and friendly. Thank you for being open
January 2024
Kayla was amazing! She knew exactly what we needed and had it ready for us when we arrived at the store. She explained everything to us to the point that we didn't have any questions.
December 2023
Great experience Kelvin was very patient working with me explained everything thoroughly gave me the best deals on every item I purchased save me a lot of money yay!!
