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“My husband and I stopped in last night because i've been contemplating getting the ultra for both of us. We aren't local and happen to stop in
While being away for the weekend, because the Verizon local to us was not very helpful. I have been in the customer service industry for 25 years and I am a supervisor. Part of my job consists of interviewing and hiring promising applicants for our stores. My husband assist in running an AC and plumbing company so obviously customer service is at the forefront of who we are. I can tell you that I have never been more impressed with an associate. Ethan Hughes was understanding, patient, and helpful beyond words. You have a true gem.
Thank you Ethan. You are truly a blessing in customer service and Verizon is lucky to have you !”
“Received a new phone after ordering it online using their in-store locker. Pickup was easy. Later, I needed assistance with setup. I went into the store, and they were super-helpful. Thanks!”
“Thank God to Uly Lopez and this spectrum has The best customer service I came in from Verizon pissed and he QUICKLY fixed the situation. Hearing them talk while waiting they handle there customers with kindness and love . NO MATTER THE RACE OR LOOK I was so happy this day .”
“Great experience! Brian Blake helped me reduce my monthly Internet cost from 75 to 35 by switching from spectrum, and the technician that came out was knowledgeable and friendly. So far happy with our service with no connection issues”
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“I can’t thank Erison, the store manager enough for helping me. After weeks of dealing with stressful miscommunication with my bill, he sat down with me and brought my account back exactly the way I wanted it. I’m so grateful for the time he took out of his day and the patience and kindness he showed me. 🩷”