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“Super wonderful staff.
Could not have asked for more help in selecting the right vehicle to satisfy my need.
The courtesy,and patience were most outstanding
Great team.”
“JC is an exceptional representative at the Budget/Avis service counter. He was friendly, professional, and very considerate throughout my experience. I accidentally flew into Lakeland (LAL), and he immediately stepped in to assist me with my car rental needs. Unfortunately, due to the location, no rentals were available at that time.
Despite that, JC went above and beyond. He periodically checked on me during the long wait for my pickup driver and even asked if I needed anything while I waited. He was extremely informative, helpful, and took the time to share useful information about Lakeland and the surrounding area.
His kindness, attentiveness, and genuine care for customers truly stood out. Budget/Avis is lucky to have someone like JC representing their company”
“Just purchase a red Mercedes from there, and was surprised it came with a bumber to bumber warranty! My experience was great ?! Check them out, they have great cars and great service!”
“They gave me great upgrades last two rentals and I LOVE that I am loyal and happy that loyalty pays off! I always use enterprise because they are reliable I like using my points for different things but they always take good care oof me.”
“Had an amazing experience, Olson worked with me to get me into a very nice and clean vehicle, while repairs were being done on my vehicle. Enterprise came and picked me up from the body shop and worked very efficiently, to get me in a vehicle and out the door. Thank you again for the professionalism and amazing customer service. I definitely recommend this location for all your rental car needs.”
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“Both gentlemen were very helpful . Nice vehicle, done the job nicely. And when I returned the truck he shook my hand and ask me to come back again. It's little things that make a difference. Thank you”