Hi-Performance Designs (HPD Wheels) provides excellent and outstanding customer service. The team is really cool, helpful, patient, and responsive in answering all questions. Staff are extremely helpful, locating specific items and assisting with parts and fitment. Communications could not have been better. The business offers very reasonably priced products and fast shipping, with orders received within days. They handle issues efficiently, providing quick return authorizations and resolving problems like lost packages promptly and without extra charge. Customers report a stellar service experience, with all elements of high quality service checked off. Purchasers are very happy and highly recommend the company, stating they will definitely use HPD Wheels for any future purchase. Customers love their unique wheels, noting there is nothing else like them. The business earns repeated thanks and is described as awesome.
The Customer service experience here is 5 stars. I came in just for some special lug nuts and recieved a wealth of education. The owner is so nice, even offering to carry my wheel back out to my truck. I wish all business had this level of Customer service.
September 2023
Ordered some replacements online, I know nothing about tires and they where really cool about answering all my questions.
September 2022
A local tire shop used a regular socket to remove a lock nut and got it locked in there socket. Lug that should go on wheels were not the right size. Someone suggested HD and the guy there helped me figure out the right size and got me what I needed.Great customer service! Thanks again!
