The Charles Schwab Corporation provides a full range of brokerage, banking, and financial advisory services. Its broker-dealer subsidiary, Charles Schwab & Co., Inc., offers investment services and products, including Schwab brokerage accounts, while its banking subsidiary, Charles Schwab Bank, provides deposit and lending services and products. Customers have generally had positive experiences at Charles Schwab locations. Employees like Natalie, Yanet, Motaz Sarsour, and the young woman at the front desk have been described as extremely kind, helpful, respectful, and professional. Clients have appreciated the care and attention they received, particularly for elderly customers. However, it's important to note that this location is not a bank, and customers should be aware of the services offered.
Most people don’t take time to write out a positive review, let alone acknowledge good in their life. Natalie was extremely kind and helpful. Hope to have more customer experiences with establishments like this. This location is NOT A BANK. Do not write reviews if you went in expecting a bank’s services.
October 2024
Drove 35 min just to see they are closed for “inclement weather “ lol , online shows open . Hurricane not even suppose to hit this arena and not until Thursday anyway , it’s Tuesday today . Work ethic at its finest
August 2024
I have been dealing with banks and finance people my entire life in many different places.
Yanet actually took the time to treat me like a human and not a number. Very rare to find actually good customer service at a bank.
