April 2026
The customer service rep Vera is beyond outstanding. Professional and wonderful. I hope Citi corporate takes notice.
February 2026
Was told if I pay Five hundred in cash on Saturday on my credit card to make an extra payment it will not clear as a payment until Monday or Tuesday. Why?? The bank has the money put it on the card so customers can use it. Customer service has really gone down the toilet.
November 2025
Needs? More staff. I spend 1 hrs and 15 minutes the other day before I was served.
