Dillard's at Westfield Broward in Plantation is a major fashion retailer offering a broad selection of clothing, shoes, handbags, accessories, cosmetics, and home goods from national and exclusive brands. The store is noted for its top of the line men's products and personalized service that customers find missing in other stores. Reviews consistently highlight knowledgeable and dedicated sales staff who deliver excellent customer service, going over and beyond. Specific departments like intimates, handbags, and men's shoes receive praise for staff who provide helpful fittings, make extensive efforts to locate items, and offer attentive, satisfying service. Shoppers describe having the best experience with employees who are kind, caring, and aim for one's satisfaction. This results in a comfortable and supportive shopping environment where the staff's efforts are greatly appreciated, contributing to a wonderful overall experience at this Dillard's location.
I came in yesterday and was greeted by the sweetest girl , Carolyn was so helpful in picking my daughters prom dress she was very attentive to detail and help are vision come true
January 2026
Bought a Christmas present here instead of Macys because the staff here was so much more accommodating than the stuffy staff at Macys
November 2025
Great quality good for the price they really need to improve customer service
