JCPenney is a prominent apparel and home furnishing retailer known for its wide selection of clothing and home goods. Located in the Broward Mall in Plantation, FL, the large two-story store is praised for its cleanliness and organization. Customers appreciate the variety of items available for men, women, and children, as well as home products at good prices and quality. The store offers free shipping and curbside pickup, enhancing the shopping experience. Customer service is a highlight at this JCPenney location. Employees like Xavier and Romey receive accolades for going above and beyond in their service, with customers noting their friendly personalities and extensive knowledge, particularly in areas like jewelry. The in-store salon also receives positive feedback, with staff being described as professional and skilled in handling various hair types. Overall, JCPenney in Plantation is recommended for shoppers seeking a pleasant experience, great values, and a diverse range of products, including the new JCPenney Beauty concept featuring popular makeup and skincare brands.
great experience today at jcpenney portraits. i was called to confirm my session details after booking and was even called right before my appointment. my photographer karla was patient & did a great job photographing my 3 year old. will definitely return next year.
January 2026
Vandell has always been so friendly and helpful forever. She is always so quick to help and so patient.
January 2026
This is where I get my professional attire. The materials are very nice, long lasting and fits perfect.
