Verizon Plantation is highly praised for its exceptional customer service and knowledgeable staff. Many customers highlight Lisa, who is recognized as a fabulous associate, excellent listener, and problem-solver with a delightful smile. She is noted for her patience and understanding when assisting customers. Caleb also receives commendations for his helpfulness and expertise during phone purchases, while Greg is thanked for his technical support, successfully fixing a malfunctioning device. Lamour stands out for his proficiency with Samsung phones, providing valuable assistance to those who own them. The overall experience at this authorized retailer is described as a stark contrast to other providers, with multiple staff members, including Sam, Wedly, and Arlex, demonstrating a commitment to customer satisfaction. This team not only facilitates smooth upgrades but also offers money-saving packages and clear explanations of charges. Customers feel valued and well-cared-for, often leaving with a sense of having received personal attention. Verizon Plantation has cultivated a loyal customer base, with many expressing a desire to return for future services.
Excellent customer service. Byron explained everything very well.
January 2026
Lisa had always been so helpful. She always solves my issues with care and smiles. Never have a issue that isnt fixable by Lisa.
January 2026
Verizon customer service at this store was top tier. Byron was very helpful, answered all my questions, and made the whole process easy and stress free.
