BrightStar Credit Union is a customer-focused financial institution that consistently delivers excellent service. Clients praise the friendly and knowledgeable representatives, such as Ursula, MJK, and Crystal, who go above and beyond to assist with account management, transactions, and navigating online banking. Customers describe the overall experience as welcoming, efficient, and professional, with no waiting times. BrightStar Credit Union's commitment to providing a best-in-class banking experience has earned it a reputation as a trusted and reliable financial partner.
I was having an issue with signing into my account and Ursula took the time to help me as well as assisting me with adjusting an automatic payment that I have. She was so helpful and kind!! She is an exemplary representative of the credit union.
May 2025
MJK assisted me today Bright Star Credit Union and I can’t say enough good about him. Always friendly, courteous and absolutely meticulous with his work. I’d like to thank him personally.
May 2025
Inside service today, as the ATM would not accept deposits! Delightful representative helped me with my deposit inside:-) Professional, personable, and knowledgeable! Thank you!
