Metro by T-Mobile is a wireless service provider that has received mixed reviews from its customers. Some customers have had negative experiences, such as a manager refusing to accommodate a return due to a missing box, which was seen as unethical. However, other customers have had positive experiences, praising the courteous and professional service provided by employees like Alex, Carlos G., Cindy, and Tally. Customers have appreciated the helpful guidance and informative assistance they received when purchasing new phones or resolving issues. Despite some challenges, Metro by T-Mobile seems to offer a range of services and products, with the potential for good customer service when available.
Rachel and Victor were super helpful and great people to work with all around great prices and deals will always recommend to come here
April 2026
Hi I’m writing this review because I witnessed a man telling Mrs Rachel she was being unprofessional which was not the case at all she was very patient and attentive , gentlemen just did not get the answer he wanted
April 2026
The red headed girl and Hispanic boy were very helpful and made my process very fast and smooth I would highly recommend coming here 10/10 experience