Truist Bank has provided positive experiences for many customers. The staff is friendly, professional, and treats clients with dignity and respect. One reviewer appreciated being remembered and called by name, highlighting the excellent customer service. Another valued the quick resolution of a banking problem, praising the live staff for their helpful attitude. However, there are concerns about long application times and the handling of personal information, which made some customers uncomfortable. Overall, Truist is seen as a bank that offers caring service and professional staff, making customers feel valued and respected.
Excellent customer service Mr. Giscard Gabelus I recommend this location for banking services
September 2022
I went into this branch with a banking problem problem and not only was the customer service excellent but they resolved the issue in 15 minutes you cannot beat live people with a great attitude
September 2022
Always greeted with a smile however time waited for processing is a bit long.
