Truist
BanksHours:
215 Pine Lake Dr, Ponte Vedra Beach FL 32081 Hours
About Truist
Truist has received positive reviews for its friendly, professional, and helpful staff. Customers highlight the exceptional customer service provided by team members, especially Orlando Arauz, who is praised for his patience, kindness, and prompt assistance. Many appreciate how the staff go out of their way to help, making banking experiences easy and even enjoyable for those who typically avoid visiting banks. The branch staff are described as caring, efficient, and willing to listen to customers' needs, whether for personal or business banking. Several customers note that the team’s professionalism and genuine care have helped them feel confident and supported, even during difficult times. Overall, Truist’s branch locations are recognized for their welcoming atmosphere and excellent service, leading customers to feel glad and comfortable with their banking choices, and many are considering transferring more accounts to Truist.
Most Recent Reviews
May 2026
All of the representatives at this branch have been incredible to work with. My wife and I have been working with this branch for the past two years. We would highly recommend this Truist branch to anyone.
February 2026
Eric Magden and Gilbert at the Nocatee branch were awesome. They handled a complex business transaction with ease. Thank you!
January 2026
The system was down but still excellent service. Jo came out and let me know they were having systematic issues and didn’t want me to wait unnecessarily. Greatly appreciate the heads up and her being proactive in telling me so I could try another branch ☺
More Comments(24)
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5.87 miles
Truist Bank, Banks & Credit Unions
- Ponte Vedra Beach, Florida