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“Kayla B provided exceptional customer service in addressing all of my questions. She followed up and called me back to take care of my concerns. She is an asset to VyStar and should be commended and recognized for her efforts.”
9AM - 5PM
110 A1A N, Ponte Vedra Beach
Banks
“Carmen Reynolds assisted me with excellence and then some! She offered suggestions to help me get on the right track and I appreciate the customer service and honesty!
On 10/8/2025, I had the pleasure of being helped by Caroline. Her tonality was impeccable. She listened to my concerns, she listened! This is not easy for a lot of businesses or employees but Caroline resolved my issues and then some! I hope Caroline can use these skills to help others in her workplace. Life is crazy sometimes but having someone listen and address your concerns professionally & respectfully, is a blessing ?”
“When I opened my Truist account years ago, it was Sun Bank then SunTrust and now Truist. I am a retired manager of 35 years with Publix Super Markets, so I know what customer service is all about. I would like to pass on to you the wonderful customer service I received from Orlando Arauz at your Ponte Vedra branch. He went out of his way with patience.and kindness to help this senior citizen.
Thank you,
Margo Lyons”
“This First Citizens branch is awesome! I am here several times a week. Everyone is always so welcoming and top notch! Especially Crystal, Brad, and Mary! It is always a pleasure doing business here. They are always willing to help with anything! I always look forward to coming in! I highly recommend banking here. Thank you for excellent customer service and going above and beyond our banking needs!”
9AM - 5PM
190 A1A N, Ponte Vedra Beach
Banks
“Ryan, Heather, and Whitney are always a delight to speak to each time I visit. Whatever I come in for, whether it's setting up an account, retrieving information, dealing with debit/account issues, they are always there to help me. They are all kind, transparent, and helpful every time. Thank you guys so much!”
9AM - 4PM
250 A1A N Suite 300, Ponte Vedra Beach
Banks
“I needed assistance with some tax documents and Jackey Gonzalez and Darlene Guthard were extremely professional, courteous and helpful. They are a credit to First Horizon.”
“I'd like to thank Daria at this particular B of A branch for providing me with a great customer experience. I went in with an urgent, somewhat unusual request involving bank statements. She was a tremendous help. I appreciated her working with me the way she did.”
“Steve McCann is a great professional to work with and makes the process easy. He offerred us options to meet our needs and helped us to achieve our goals quickly.”
“Malcolm Wong was incredibly professional, thorough, and helpful in assisting me with setting up my business account. It was a truly pleasant experience, and I look forward to returning to this Wells Fargo branch for any future needs!”
“Love this branch! Located conveniently in the heart of the community and always there for my daily banking needs. Joey is absolutely amazing banker, delivering exceptional customer experience every time I’m there.”
“Whether it's Tim with my business banking needs, David with my personal accounts or Richa always friendly and ready to help from the teller line... You are in good hands with great bankers and great people at this PNC branch. Here they are always very professional and knowledgeable, Thank you!”
“I've been banking with 5/3 for several years and finally found the friendliest and most helpful branch there is. Dealing with Jessica is always a great experience. The entire branch deserves praises. Thank you.”
“While traveling, I failed to make my normal deposit and I lost track of my bank balance and some automatic payments that were scheduled...credit cards and mortgage, etc. Unfortunately, several important payments brought my account into overdraft position which upset me, so when I returned I went straight to the branch and the manager, Tracey Johnson, was most helpful. She helped me identify and resolve the issues in a prompt, professional manner.”
Open 24 hours
9824 Atlantic Blvd, Jacksonville
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“I recently had the pleasure of being assisted by Elgis Shabi at VyStar Bank while depositing cash. He answered all my questions with patience, and ensured that the transaction was completed smoothly and efficiently. I highly recommend VyStar Bank, especially if you have the opportunity to work with Elgis Shabi.”