Quick Lane at Charlotte County Ford is a busy service center that offers friendly and professional service. Customers appreciate the helpful staff and competitive pricing, though long wait times are common due to high volume. Some reviews mention quick service when possible, but also highlight frustrations with delays, especially when waiting for simple repairs like battery replacements. For example, one customer experienced a lengthy wait for a battery change and ended up replacing it themselves, feeling that more assistance could have been provided given the cost. Another customer noted issues with their vehicle’s auto speed control panel degrading repeatedly, despite always being in shaded areas. Despite these challenges, many customers praise the staff for their kindness and willingness to help, even during busy times. The overall experience at Charlotte County Ford is positive, with staff going above and beyond to ensure customer satisfaction, such as providing timely assistance with minor vehicle issues and making customers feel valued. The dealership and Quick Lane team continue to serve customers well, even amid the ongoing aftermath of Hurricane Ian, with some employees earning particular praise for their excellent customer service. Overall, Quick Lane is recommended for those seeking friendly service, good prices, and a team dedicated to caring for their customers.
Known for outstanding customer satisfaction in sales, service, repairs, parts and body shop.
SALES: New cars, new trucks, used cars, used trucks, Port Charlotte, Charlotte County, North Port, Punta Gorda, Englewood, Fort Myers, North Fort Myers, Arcadia, Cape Coral, Venice, Bonita Springs, Lehigh Acres. 0% financing available on select models; huge rebates available up to $5K.
SERVICE: AAA Approved Repair Facility. QUICK Lane â?? Maintenance and Light Repair. Tires (Meet or Beat Anyoneâ??s Price); Fast Lube; Alignment; Brakes; Batteries; Shocks/Struts; Air Conditioning; Tune Up. No appt. necessary. Service all makes and models. Factory trained technicians. Quality Motorcraft parts. Nationwide Warranty on Repairs. 100% Fix It Right the First Time.
BODY Shop / Collision Center â?? FREE estimate on any repair. AAA approved. Direct Repair. Allstate, Nationwide; Progressive; Geico; Hartford; USAA.
AUTO PARTS. Full Factory Warranty. Motorcraft. Large inventory. Experienced Specialist finds OE and Obsolete Parts for cars and trucks.
