the employees are friendly and helpful, BUT it is impossible to reach anyone by phone. I find it annoying to have to make an appointment then drive to the bank to get a simple question answered. I also have accounts at Chase. They promptly answer the phone. Hmmmmm, why do I keep an accounts with WF?
March 2020
Each employee I have encountered has been polite, helpful and happy!
September 2019
This is my Wells Fargo store of choice when I get to make one. Fast, friendly and by the books. They got to know me pretty personally and make my time in there short and to the point now which is what I like! Normal bank doing normal stuff!
