Publix Pharmacy at Dunlawton Square provides a mix of experiences for its customers. Many shoppers appreciate the efficient service from staff, especially during busy times, with one employee receiving special recognition for her calm and pleasant demeanor while handling a long line. Customers enjoy the convenience of online ordering, although there are concerns about people misusing reserved pickup spots. The pharmacy has also played a significant role in special occasions, such as helping to create a beautiful cake for a 50th wedding anniversary. However, there are mixed reviews regarding management. While one manager displayed poor customer service skills, another manager was praised for effectively resolving an issue and making customers feel valued. Additionally, visitors have noted the warm hospitality from staff, with one employee going above and beyond to provide assistance, creating a welcoming atmosphere reminiscent of southern charm. Overall, Publix Pharmacy at Dunlawton Square is recognized for its helpful staff and commitment to customer satisfaction, despite some challenges in management.
Very friendly and will answer or search for answer to an inquiry. Don't change.
May 2023
This Publix is great and the online ordering is the best. I wish they would do something about people parking in the reserved for pick up spots and then going inside to shop
February 2023
They made my 50 th wedding anniversary special. They made this beautiful delicious valentine cake we were married Valentine’s Day ! Thank you! ?
