Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. The store features a wide variety of nationally recognized brands and exclusive brands across athletic, comfort, dress, and casual categories, ensuring that every member of the family can find the shoes they love.
Customers often praise the helpful and friendly staff, highlighting their willingness to go above and beyond. For example, when a customer’s son wanted a specific pair of Skechers, the staff kindly allowed them to return later to take advantage of a buy one, get one half off deal. Employees are described as genuinely sweet, helpful, and attentive, with the store manager frequently recognized for exceptional service. In one instance, a staff member personally looked for a product out of stock and arranged for it to be shipped to the customer’s house for free. The store is also appreciated for its clean, organized environment and fair prices.
Overall, Rack Room Shoes is known for its great selection, excellent customer service, and willingness to accommodate special requests, making it a popular choice for families seeking quality footwear at good prices.
We went in looking for a pair of new slides and was treated great by the staff that went out of their way to help us and they were very helpful and friendly the selection was great we found what we were looking and the prices were very reasonable they are located at the pavilion next door to petco.
July 2026
They don't have a huge selection here, but they have enough for options to decide. The staff have always been very nice going in here.
June 2026
I had a great experience at the Port Orange Pavilion store. I went with my son for new sneakers. The sneakers I picked out for myself they did not have my size but the employee was very kind and had them shipped to my house!!! Great service and knowledgeable staff
