Trustco Bank, established in 1902, is known for providing high-quality products and services at low costs. With 144 branches, including 53 in Florida, the bank emphasizes personal service, welcoming customers by name. Reviews highlight the outstanding staff, particularly Tracy and Kenyon, for their fast, friendly, and compassionate service. Customers appreciate how Tracy goes above and beyond to assist, particularly for those with disabilities, ensuring they understand their banking needs. Her professionalism and warm demeanor leave a positive impression, making customers feel valued. Trustco Bank also offers convenient access to accounts via its website and mobile app, maintaining a strong reputation with a 5-star rating from BauerFinancial. Overall, Trustco Bank is celebrated for its commitment to customer care and accessible banking solutions.
Amal was our loan officer and did an amazing job coordinating our out-of-state closing. Everything went smoothly and quickly. We highly recommend Trustco Bank. Thanks Amal!
August 2025
Kenyon Is always fast and friendly. He is most definitely the rockstar of the Port Orange branch!! I couldn’t be happier with his service each and everytime.
August 2025
Tracy helped me today with a transaction at our local TrustCo Bank. She was thorough, professional and very friendly!
