Hardware Stores in Port St. Lucie, FL

“What a very nice store. Mission accomplished. Great customer service at the register tonight. It is so relaxing to share business with a nice hardware store vs big box.Support small business...Head to Rocky's Ace...It's the Place !!!Thank You....”

“We just returned from a trip to your store. Wonderful service from Nancy in the garden center. She was so knowledgeable and caring. The checkout was easy and accommodating by Donna. She realized we needed help with our purchase to the car and arranged for an assistance. Thank you ladies.”

“Rented a ladder from store on st lucie west, just west of fl turnpike, port st lucie fl. The person that helped me couldn't be more helpful. Even answered questions about another subject. When I returned it, he was waiting on someone else, and took the time to ask if everything went well. The person that checked me out asked me if everything went well also. Excellent service”

“Honest friendly and extremely helpful staff. Its usually not a good day when i visit. Usually means something broke. Always friendly and knowledgeable. Great stock of parts to get you back working! Thanks guys”

“Love to shop at this location, great customer service. However , the surrounding area is so dirty . The manager should look into it.the shopping experience will be much more pleasurable to everyone.”

“Bree was an amazing sales professional. She helped assist my wife and I getting a mailbox with a kitchen faucet. She made us laugh and helped us with customization. Great place”

“Derek, the manager has exceeded my expectations for great pricing on all pool supplies. Derek has saved me big time over certain competitors who decided to jack up pretty much everything in their warehouse over the past few months. They seem to have all of your basic pool supplies in stock all of the time, because you need these items today and not next week!Duane at the counter is also very helpful and courteous, he brings all of your heavy pool supplies out to your truck, not just hands them to you at the counter. I have never had this luxury at other places but wow first class service! These guys know whats going on, and they get you in and out like no other. Thanks for the great pricing and service guys.. I am impressed!”

“I have a Champion dealer contract with Advantage Air named “Performance Promise “ which I paid 15950.00 extra for 10 years parts and labor …the unit is just four years old in 2023 the fan needed to be replaced , this year 2024 the unit needed a evaporator coil two very expensive pcs. If equipment . My complaint is two fold I had no workable air for 31 days started sept,23 -until 10/23… I suffered with the heat and humidity right through the hurricane .. Advantage Air failed in its customer service by not expatiating with follow-up by appropriate contact ex. where was the part ?when will you come to fix it ? Not answering the phone ? I felt very betrayed by the company as this was my second AC put in by them … the only relief I had was calling the Johnson Controls who
Make the Champion units and was happy it was American made .. I put in my complaint of why am I not getting the part needed to cool my house ,their customer service ,had me call a Port St. Lucie company called Wind Supply and I must say thanks to Mario and Donna for their assistance and quick follow up which was above and beyond what they did to get the part needed . Mario had to call three states to get the part needed thank God he did no thanks to Advantage Air … Donna who handles the parts division told me it was coming from NC arriving on a Friday ( I still received no call from Advantage Air when they would be installing it .. so I called Donna and she got on it right away she contacted Advantage Air and told them you’ve had the part on a Friday and the day was a Tuesday still no call or time slot for when it would be installed ( terrible customer service from Advantage ) the excellent service I received again was from Wind supply that called them out and my AC was fixed the next day .. Advantage Air to make up for their lack of service to me they did wave at least 700.00 of fees for my inconvenience which I appreciated . So my acute recommendation is if you need parts because your dealer is dragging their heals to assist you contact Wind Supply in Port St. Lucie and speak to Mario or Donna for great customer service they really cared about me suffering for a month with no AC and I also will state don’t buy a Champion AC until they can guarantee that they have the parts to serve you . Apparently it’s true the company is American made but they have a third party that does their quality control which has failed their customers.. I wouldn’t trust buying a Champion AC unless the the third party is qualified American made because they have no business selling a unit when they don’t have the parts especially after I paid 15950.00 for a 10 year parts and labor contract ..ask Mario or Donna at WindSupply if you want to know what dealerships are the best for customer service . Today as I write this I thank Mario and Donna for their customer service from the company of Wind Supply in Port St Lucie a well deserved badge of excellence !”

“Joe in the electrical department was amazing. He took the time to answer my questions, Locate what was needed and was able to give more advice for my problem. Thank you Joe for all your time and help :) God bless you!”

“Another quick shopping session at this location. A friendly associate Frank helped me locate my items and was out in record time. Thanks for the awesome customer service received.”

“The table set to honor the fallen Soldier on Memorial Day was awesome. When an overwhelming number of businesses and homeowners in our community failed to display our American Flag on their premises, your acknowledgement was heartwarming. Thank you so very much.”