Metro by T-Mobile is a small store that can get busy, often with only one employee helping multiple customers. Despite this, staff members like Zander and Julian provide excellent service, answering questions, explaining phone use, and offering bundle deals with patience and kindness. Customers appreciate the friendly attitude and thorough assistance, leaving satisfied with their experience. However, some find the store's size and busy environment challenging, especially when only one employee is available. Overall, the store is known for helpful staff and good customer service.
Haniel deserves a decent raise! He is awesome and patient
October 2025
Edwin provided 1000/10 customer service. He went above and beyond and solved every issue with my phone, while helping several other customers at the same time. He deserves to be a manager, or even more.
August 2025
Jhon Garcia is friendly, and knows what he is doing. He was very helpful when I came in with a issue with my phone,very patient and walked out very satified
