Metro by T-Mobile is highly praised for its helpful and courteous staff. Customers mention staff members like Ronnie, Princeton, and Miley for their knowledge, kindness, and willingness to go the extra mile. Ronnie provided an excellent experience by helping select the perfect phone for small business needs without upselling. Princeton demonstrated exceptional customer service by resolving a bill issue, assisting with an upgrade, and helping set up the new phone with apps and passwords. Miley received praise for delivering the best customer service. The store is described as clean and well-maintained, with staff who are very helpful, including downloading contacts and personal information during purchases. Overall, Metro by T-Mobile is viewed as a friendly, helpful, and reliable place for phone needs.
To whom this may concern your employee Miss Kiley is the best employee this place has ever had u need to also keep her at this location she is very professional and a very good and polite person and very very very Smart she is a keeper for Metro she needs a raise she is a very outstanding employee.
February 2024
Ronnie was knowledgeable, kind and courteous. Excellent experience purchasing a new phone. No upsell and perfect phone for my small business needs. He went the extra mile helping my wife and I. Highly recommend this location over the others in the area.
July 2023
Miley was amazing. You should give her so much praise for helping me. She is an asset to your company. Best customer service ever from Metro.
