NAPA Auto Parts - Performance is located a little off the beaten path, but it is well worth the extra time to find them. The crew is outrageously fantastic, caring, helpful, friendly, and knowledgeable. Customers report outstanding customer service that is family-like, with staff going above and beyond to help. They are known for letting customers fix vehicles on-site, even providing tools and bottled water. There is typically no line and no wait, allowing for a quick walk in and out. Many highly recommend this location as their go-to spot for parts and service.
I've ordered products several times and they were ready for pickup the next day. Good service 👍.
April 2025
Had a battery that would not hold a charge. Called them. They had 3 in stock. Took the old one in. They had the replacement in stock and had a new one waiting. 2 minutes later was on our way.
August 2024
Had an issue with some brake line while replacing a master cylinder. The person who helped me was ruthless in their efforts to solve a thread sizing problem I was having. Absolutely fantastic customer service! Got me what I needed with the patience of a saint. Also the store was clean, well organized and larger than I expected.
