GTE Financial Credit Union

Banks, Credit Unions
Hours: GTE Financial Credit Union is a not-for-profit financial institution with all the products and virtual services of a big bank and the heart of a local credit union. It offers savings, checking, credit cards, auto loans, home loans, insurance, and investments. The money made goes back to members through better rates and lower fees. A key part of its mission is giving back to the community and donating to local charities. Customer service in person is consistently highlighted as exceptional. Staff are described as helpful, friendly, professional, courteous, patient, and considerate. They meet members with warmth, expertise, and a warm smile, making every effort to fulfill requests and answer questions thoroughly. Many reviews note the staff's professionalism and how they make customers feel like friends, resolving issues immediately and making needs their highest priority. However, some customers find it very difficult to communicate by phone, though they still praise the excellent in-person service. The overall experience at the office is very pleasant, with representatives who exemplify customer service.

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1. Riverview, Florida