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“Eureka was our loan specialist, and she was amazing! She took the time to explain all of our loan options clearly and made the entire process simple and stress-free. We really appreciated her patience and professionalism. Highly recommend!”
“I have been banking with Regions in multiple states across my career for more than 11 years and always felt well taken care of and very relaxed in their branches. I would highly recommend visiting a local branch to see for yourself, but I strongly recommend the Big Bend branch in Riverview in the Tampa area as the branch managers there have always been exceptionally helpful to me and treated me like someone whose business they truly value. If you go to that branch, ask to speak with Daniel or the branch manager Gieta as you will not be disappointed.”
“Dear Gisselle Otero and the Navy Federal Credit Union Team,
I hope this message finds you well. I want to take a moment to express my deepest gratitude for the incredible customer service I received at your branch located at 301 Riverview, Florida.
From the very first interaction, your professionalism and genuine care were evident. Gisselle, your ability to navigate my concerns with such expertise and understanding truly made a difference. You took the time to listen to my needs, answering every question with patience and clarity. Your attention to detail and commitment to ensuring my satisfaction made me feel valued as a member of Navy Federal.
I also want to extend my appreciation to the entire customer service team at your branch. The collaborative environment and the support I witnessed among staff members further highlight the culture of excellence at Navy Federal. Each interaction with team members was marked by warmth and a willingness to assist, which made my experience not only easy but enjoyable.
Thank you once again for going above and beyond in providing exceptional service. It is rare to encounter such dedication and professionalism, and I feel fortunate to be a member of an institution that prioritizes its members' needs
I would suggest anybody who wants excellent customer services. And great banking products visit them at Navy federal credit union and Riverview.
Boston Mike”
“Compliments for Mr Doug he greets customers with a smile in his voice and with a calming effect thank you Doug for accommodating customers in a timely manner with your EXCELLENT CUSTOMER SERVICES *_*!!you are the reason i like coming to this branch on 301 Navy Federal stay blessed !!!”
“Help tremendously when trying to recover a Hotels.com issue. All service agents are polite and accommodating. They go above and beyond to make sure you are happy.”
“The employees are the best always friendly and welcoming. Greet you as you walk in the branch. The customer service is exceptional. The branch is always decorated beautifully for the holidays. They are very attentive and get to know me. Love it.”
“Every time I come to the bank, the tellers, especially Kurt is so helpful. I'm always greeted with a smile, I love coming to this bank, this is my favorite branch.”
“I’d give this bank 10 stars if I could! The ladies behind the counter are always so friendly, and I love that they have treats ready for my dogs every time. I’ve been to several other Fifth Third locations, and none have ever done that! I also really appreciate that this branch has a drive-thru (since not all do) and convenient Saturday hours.”
9AM - 6PM
10109 US-301, Riverview
Banks
“I've been banking with ozk now a couple of years and I have to say that their representatives are excellent and professional, I would like to say that Bader is exceptional in his services rendered, always polite, very professional, very resourceful. Always looking for the best ways to help us in our financial concerns, a genuinely nice person and a person I would certainly trust with all my financial needs, he is certainly an asset to the ozk family and its members, and I appreciate your company for having such expert representatives to handle our concerns, well done ozk ? well done Bader? and to all the representatives in this particular Branch, well done”
“Everyone there does their absolute best to address any needs or concerns. PNC is very progressive with online options for banking and this location and people working there are helpful and have become like family.”
“I had a banking issue and this is why I chose Chase to take care of my business. The individual that was soft spoken, professional, attentive, and helped me find solutions to my problem was Mariela Magana. She is the reason why I continue to be with Chase. Great hire, and is the reason why I will continue to work with Chase, even though I have an problem I need fixing.”
“Yesterday I went to the Big Bend/301 location for account statement copies. This may seem like a standard request, however, as the accounts are now closed, I was informed that online access cannot be granted per bank policy. Thankfully, I was being assisted by Michael. After confirming my personal details, he went above and beyond to explain the process and assist. Unfortunately, (through no fault of his) he was unable to provide me with all of the requested statements as they dated beyond the seven year threshold. Michael was more than gracious by ensuring he provided me with statements within 7 years of age. And assured me I could come back if I needed anything else.
Meanwhile, he noticed I was with my young niece and shared with me a variety of information/accounts that could be beneficial to her future financial literacy. Throughout the experience, he was kind, courteous, knowledgeable, and made the best of a situation beyond his control. This was by far, my best interaction with any Bank of America branch, thanks wholly to Michael.”
9AM - 5PM
13140 US-301, Riverview
Banks
“I absolutely the best customer service experience today with the Branch Manager Tia Roberts who went above and beyond to make sure that my payoff check for my vehicle was properly processed today.”
“Love this location. Friendly from the moment you walk in the door. Donetricia ( I hope I’m spelling that right ?) is OUTSTANDING! I prefer to go inside now instead of the ATM to interact with them.”
“I had a great experience working with Autumn Waters licensed mortgage loan officer at Chase to help my client become a first-time homebuyer. Autumn was professional, responsive, and diligent, helping us close in just two weeks while securing an amazing chase grant and additional incentives for choosing Chase as her preferred lender. Highly recommend - amazing thorough experience!!”
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“Kennedi was amazing she walked me through every step throughout the whole thing. Super nice and fun to talk to. Answered all my questions. Made me feel comfortable as a new customer. Would highly recommend her for anyone that is having doubts.”