“I wanted to recognize Marcus at Lowe’s for the outstanding customer service he provided while helping me with my plumbing project. From the moment I approached him, he was knowledgeable, professional, and genuinely willing to help. He took the time to understand exactly what I was trying to accomplish, asked the right questions, and made sure I had everything I needed before I left.
What really stood out was his patience, attention to detail, and willingness to go the extra mile to make sure I got the right parts and understood how everything would work together. Because of Marcus, my project went much smoother than expected. Lowe’s is lucky to have someone with his level of customer service and expertise. Thank you again, Marcus!”
10AM - 5:30PM
501 W Robertson St, Brandon
Home Improvements
“This place never ceases to surprise me with both the hidden gems and the prices. The staff is awesome and willing to work with you on price or whatever it is that you may need. Check them out, you won't be disappointed.”
“They were very accommodating, delivered with full set up, and offer a warranty unlike any other. I’m mid 30’s and this is actually my first brand new sectional purchase and I couldn’t be happier. I found them on OfferUp which is usually pretty iffy so what a lucky (and local) find!”
“I called to get an estimate for tree limbs removal while I was at work. They showed up and finished the job all within an hour! They were very fast and efficient! I will definitely use them again!”
“Sweet Loleta, she greets me with a beautiful smile and knows my name! Always happy, always willing to help me with any issue I may have. The Lowe’s on Causeway in Brandon, Florida has a secret weapon, her name is LOLETA! Thank you for always going above and beyond for your customers. #SweetLoleta #goodcustomerservice ❤️
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“Today, my thanks to Carolyn, the cashier at this place, I lost my cell phone and when she came back, as soon as she saw me, she gave it to me, people like her are worthy of working here”
“I simply must commend the managers for selecting Mr. Renato for customer service in the plumbing department; he is an expert at his job and, furthermore, possesses unparalleled human qualities. Thank you! ?”
“I spend entirely too much money here as a homeowner but I couldn't live without it lol. The staff at this location are helpful and attentive as well. Good job guys.”
“I went there last week for a mold product and toilet seat. I like how their employees are knowledgeable of the store's products. They're also very friendly and not dismissive.
Also, do you know that one day the entire human family will have perfect health. (Isa. 33:24; 35:5, 6)”
“I had an outstanding experience at The Home Depot! From the moment I walked in, the customer service was excellent. The store was clean, organized, and fully stocked, making it easy to find everything I needed for my home and garden projects.
What truly made this visit exceptional was the manager. They were incredibly kind, professional, patient, and genuinely caring. It’s rare to come across a manager in the garden area who goes above and beyond to make customers feel valued and appreciated. They took the time to assist me, answer questions, and ensure I had everything I needed. Their positive attitude and leadership clearly reflect throughout the store and staff.
The employees were also very friendly and helpful, creating a welcoming shopping environment. You can tell the team works hard and takes pride in providing great service. Checkout was quick and efficient, and overall the experience exceeded my expectations.
Thank you to the amazing manager and staff for making my visit such a pleasant one. Exceptional customer service like this keeps customers coming back. Highly recommend this Home Depot location!”