Spectrum
Internet Service ProvidersHours:
4145 S Falkenburg Rd, Riverview FL 33578 Hours
About Spectrum
Spectrum is a business known for its excellent customer service, with multiple reviews highlighting the professionalism and kindness of its representatives. Customers have praised various staff members, including Ray, Adrian, Meghann, and Ryan, who were described as knowledgeable, patient, and attentive to their needs. Many reviewers expressed gratitude for the smooth and stress-free experience they had when setting up or troubleshooting their services. Ray's assistance in restoring a customer's mobile service was particularly noted for its professionalism, while Adrian's expertise helped another customer select a plan that suited their budget. Meghann was commended for making customers feel comfortable and valued, likened to a friendly conversation. Ryan from the retention department was recognized for resolving issues effectively, reinforcing customer loyalty. Additionally, technician Aldo received accolades for not only fixing internet issues but also for going above and beyond to enhance service quality, leading to significantly faster internet speeds. Overall, Spectrum is characterized by its commitment to customer satisfaction and the positive impact of its dedicated staff, making it a preferred choice for many.
Most Recent Reviews
August 2023
Spectrum Mobile. I purchased a new phone as an upgrade and your crack head sales agent created a new account to make a sale. Then you could not activate it. Then it took 2 months and a FCC complaint and credit card complaint to finally get my money back. I bought a new phone from competitor and acquired a new phone...
read full commentJuly 2026
The biggest joke of Internet service I’ve dealt with in the last 30 years. And I’m including AOL in that statement. Two tin cans and a string would be more productive. Dumpster fire is the only way to describe their service.
July 2026
Jason Z has to be the best and most thorough technician you have he is amazing He makes sure the job is done right And he takes care of any issues that need to be taken care of hold on to this guy
More Comments(147)
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