Victra is a Verizon Authorized Retailer located in Riverview, FL, dedicated to providing the best possible experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with device protection services. Customers frequently praise the staff for their friendliness, helpfulness, and professionalism. Many reviewers highlight the exceptional service from individual employees, noting their patience and willingness to answer questions thoroughly. While there was a concern about an additional charge for data migration, management addressed the issue promptly and offered a refund, positively impacting customer satisfaction. The store is described as clean and welcoming, with staff who take the time to ensure everything is right for each customer. The overall sentiment is that the team at Victra excels in making the process of upgrading and purchasing devices easy and enjoyable. Many customers express their intention to return for future needs, reflecting a strong commitment to customer service and satisfaction.
