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“Even though there was only one sales rep on a Sunday, we understood and waited for 2 other customers. The wait was worthwhile! Zee was excellent and very patient with us. Amazing employee! ?”
“We had to upgrade 4 phones and add a new line with a new phone. Daniel helped us at this location and he was excellent. He worked through all the options and helped us find the option that best fit our budget. He also walked us through all of the steps to upgrade everything was professional through the entire process. We also had assistance from Adam, Emanuel, and Michael who all helped out during the process. There were a lot of steps with everything we needed to do. I was very pleased with the service and I'd recommend this store to anyone. And thank you again to Daniel for being so helpful to my family and me today.”
“My family of 4 had the best experience with Gigi yesterday. We all came in to buy 4 new phones. Gigi greeted us with such a friendly smile. Her knowledge with everything was impeccable. She had our best interest with trying to get us the best deal and she did. We really appreciate Gigi for all her time and patience with us. She gave us excellent customer service. Gigi is the bomb diggity ?thank you.”
“Upgraded my old phone to a Samsung Galaxy S25f. Was in and out in less than an hour. Shakira was great. Very helpful, answered all my questions and didn't try to force me to purchase something I didn't want. Excellent customer service.”
“Samantha was a great help fixing two issues another stored created. She invested about an our on the phone and even gave us a gift for having a bad experience with metro pcs. We will definitely continue going to that store for all our needs.”
“Paul was so helpful. honestly he kept me as a At&t customer because i was ready to leave. He was swift to act and make the situation RIGHT. its hard to leave a company that has ppl like Paul who go above and beyond for his customers and make sure you are set up the right way appreciate u so much pal.”
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
“Very uneventful black Friday but i came to document the journey. Nobody punched anybody for a box of sox, it was very organized, super clean. Everybody just chilling n looking for gifts! Hopefully it is the same calm for the late afternoon shoppers.”
“Had the best experience at this location then any other in the area! I’ve had many problems over the years with this phone and decided I needed a well overdue upgrade. The girl who helped me, her name was Amya and she was extremely helpful and knowledgeable. I’m a little older, so I don’t know much about phones, I was a little lost on what to do. She answered all my questions with kindness and was very professional but still personable. The store was very clean and welcoming. Will always come back when I need help.”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
10AM - 7PM
13166 US-301, Riverview
Mobile Phones
“Amazing service, very helpful, doesn’t try any crazy schemes to get a sale. They don’t charge a fee to set up a phone either, like 3rd party places do.
I’ve been here for a few things with different family members and I get Michael each time, and he’s AWESOME! He just set up my nephew’s new phone and phone line in less than 30 mins.”
“Sam was awesome! After dealing with a very disgruntled customer he handled it with professionalism and courtesy! He saved the day for me when it came to my phone options! Truly put me in a better situation and happy to say he is a life saver!”
“I purchased a new phone today from this location,yoan was the metro employee who assisted me I come to this location specifically because of my past experience buying from yoan back in December he was great then and even better now,very professional and very helpful,if u go to this location ask for him he will take good care of you,he went above and beyond,highly recommend this store because of Yoan,”
“Lovely store and amazing staff. I had the pleasure of working with one of the female staff members, I am sorry I dont remember her name but she was so patient and made sure we left with the best of what T-Mobile could offer. I will definitely be bringing my business here from now on.”
“Such an amazing experience despite my original issues walking in. This location takes great care with each of their customers regardless of the wait time and even then they try to be as efficient as possible to prioritize time to the customer they work with individually. Special shoutouts to Sebastian and Juan as well as their highly professional manager Hazel, they each took great care of my special case and even made me feel like a part of their team working with them to find a solution. Truly amazing job on all fronts.”
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“MAX IS AMAZING got me on a payment plan for my new iPhone 14 Pro Max, let me know the down payment is $10 and took amazing care of me! I will be coming back for all my needs phone wise from here on out. Highly recommend if you’re in the area and need a cheap alternative for a new phone! Ask for MAX!”