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“I liked the customer service that Ty provided.
He is knowledgeable about the products and services being offered. I was able to ask questions and received helpful information and suggestions. Ty is friendly and courteous.”
“Tyler was incredibly helpful with helping me save money on my monthly plan but went above and beyond to help me with adding international calling for an upcoming vacation. Very professional and friendly.”
“I went to explore plans, and I ended up getting a very deal on 2 phones. Marshal was assisting me. He was entering the information in the computer, while his coworker Joe came and started transferring the data of the old phones to the new phones. The store started to get busy and another worker Michael came and finished the data transfer on the phones because the other two guy's were helping other customers. It was nice to see them work well together and help each out. You don't see that often enough.”
“I came in with the intention of finding a phone that would be better than what I had when I came in I was met with Shakira the associate at the store not only was she helpful but she helped me to find a case and a screen protector and amazing phone for a great value and was able to get me everything I needed for a price that worked with my budget I came in here and expecting to hopefully get something that would work for a while and I got much more than that if you're looking for an amazing experience and the best customer service you've ever had you got to come here and make sure to ask for Shakira”
“Samantha was a great help fixing two issues another stored created. She invested about an our on the phone and even gave us a gift for having a bad experience with metro pcs. We will definitely continue going to that store for all our needs.”
“I had the pleasure of being helped by Paige to fix a sim card issue with my phone recently. Paige was quick,knowledgeable, and helpful while fixing my phone. I also walked out with a better phone plan and Internet air which Paige talked to me about and also saved me money. Great customer service.”
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
“Very uneventful black Friday but i came to document the journey. Nobody punched anybody for a box of sox, it was very organized, super clean. Everybody just chilling n looking for gifts! Hopefully it is the same calm for the late afternoon shoppers.”
“Drake at the Riverview T-Mobile location was extremely helpful. I brought in my phones for a trade-in, and he not only explained the entire process clearly but also helped package the phones so they were ready to be dropped off at the UPS Store.
He was courteous, highly professional, and attentive throughout the entire experience. Thanks to his outstanding customer service, the process was smooth and stress-free. I received A+ service at this location and truly appreciate his assistance.”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
9AM - 8PM
13166 US-301, Riverview
Mobile Phones
“We purchased new iPhones. E worked with Michael. He was incredible….. took care of all the details we needed as we were trading in our older phones and adjusting our account to reflect changes in our needs.”
“Sam was awesome! After dealing with a very disgruntled customer he handled it with professionalism and courtesy! He saved the day for me when it came to my phone options! Truly put me in a better situation and happy to say he is a life saver!”
“I purchased a new phone today from this location,yoan was the metro employee who assisted me I come to this location specifically because of my past experience buying from yoan back in December he was great then and even better now,very professional and very helpful,if u go to this location ask for him he will take good care of you,he went above and beyond,highly recommend this store because of Yoan,”
“Staff here is absolutely exceptional. Everyone was so nice and the young lady with the pink shoes that helped me was so refreshing. She had me laughing the whole time, took the stress I had about my phone away immediately!”
“Came in and Juan helped me with a Sim Swap to help dial in on the issues I was having with my phone. He was friendly, professional, and listened to the issue I was having, and helped me resolve it immediately. I was having a rough day before this, and the simple and friendly interaction improved my day ten-fold. Thanks Juan!”
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“MAX IS AMAZING got me on a payment plan for my new iPhone 14 Pro Max, let me know the down payment is $10 and took amazing care of me! I will be coming back for all my needs phone wise from here on out. Highly recommend if you’re in the area and need a cheap alternative for a new phone! Ask for MAX!”