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“I had a very helpful and friendly employee today assist me with forwarding my mail. The place was empty which is more than I can say for the Blue Heron office. Always 20 people in line at that one.”
“Best post office I’ve ever been to! It’s my go-to post office living close in downtown West Palm. The staff is always kind, and the service is fast and efficient.”
“A little tricky to find, but this location was super convenient (especially with it being open on Saturday until 5pm ?). The worker there was friendly and got my mail needs taken care of fast!
HOW TO FIND IT:
It’s inside the actual mall. The best way is to park by the mall entrance at Cooper’s Hawk Restaurant. Keep walking towards the escalators on the right and go down. Get off the escalator on the lower level and keep walking straight towards the sign on the left that says things like “Exit, Restrooms, U.S. Post Office, etc.). Walk down that little hallway and there’s a USPS window kiosk on the left around the corner.”
“Was here today 15 min before closing, Cat was amazing, handled everybody so fast and efficient that 6 customers were taken care of. She is definitely at the right place!”
“I had an amazing experience at this USPS while applying for my daughter’s passport. Hazel was absolutely wonderful—she is professional, efficient, and truly has a human touch. She made what could have been a stressful process feel easy and pleasant. Thank you so much, Hazel, for being the best”
“Would reccomend this USPS over any local west palm places. Pat there at the counter is the most wonderful woman, always has a smile on her face making everyone that comes through the door feel welcomed. She has always been very nice to me and helpful. Thank you Pat! God bless.”
“Came in with an open box with my item in it and a shipping label, I was in town for business and didn't have any shipping supplies with me, the women there were very nice and helped me package it with the provided tape and send it out!”
“The gentleman behind the counter very polite and professional. It was a lot faster, in and out for me than the large Post Office on Blue Heron Blvd. Traffic is calmer also on Park Ave. I'm definitely going back again !”
“The staff here is always so very Nice. Trying their best to care for you. Careful this a central not a post office. Not here for regular services. Thank you everyone. See you soon for my next order !”
“Alexis, helped me every way possible. I noticed she treated challenging customers with dignity and respect. She has great customer service. I would recommend her in a supervisor position or manger position. She is very loving and goes above and beyond.”
“5 stars all thanks to Ashante. She was great and helped me pick the right product for my needs all while helping others at the same time as she was the only worker at the counter.”
“I had a literal angel help me today at the post office! I wish I got her name! She went above and beyond to help find my package for me! I have a new address that’s not in system yet and she helped me with that. Truly exceptional service. Thank you so much!”
“Michelle provided outstanding customer service and went above and beyond to assist me. She was professional, courteous, patient, and genuinely caring throughout my interaction with her. It is refreshing to encounter someone who takes pride in their work and makes customers feel heard and respected.
Michelle is a great representation of what excellent customer service should look like. Her positive attitude and willingness to help made a real difference in my experience.
Thank you, Michelle, for your professionalism, kindness, and dedication. Your efforts are truly appreciated”
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“I go here every week/ every other week with certified mail and everybody is always friendly. They are often too busy for their own good, but they handle everybody as quick and as efficiently as they can.”