“CCU is an outstanding credit union. I've been with them for 11 years now. I'm grateful they have a beachside branch. All employees are exceptionally knowledgeable, competent and professional. They take their time with their customers to explain options and procedures. The CCU mobile app is also very convenient and easy to use.”
“We came in to open a CD and a savings account. We did come in around 5:30pm on a Friday (they close at 6pm) but that was unfortunately the only time that worked for us due to our work schedules and they’re closed on the weekend. Anyways, Dylan was BEYOND helpful and showed a great attitude during the entire transaction and never showed annoyance with our questions or the fact that we didn’t leave till 6:30pm. HOWEVER, the blonde girl with the glasses (didn’t catch her name but i think her name tag said Caitlyn) showed EXTREME dismay and annoyance that we were there. She did not try to hide it or anything.”
“I had an issue with my account that was caused by me. I went in spoke with Rob to see if we could correct what I messed up. Due to it not being processed yet, I was told I needed to come back after processing and Rob would correct it for me. The next day, first thing in the morning Rob called me and told everything was taken care of…I was blown away. You don’t come along that kind of service anymore let alone someone who remembers you from the day before and instead of waiting for me to return to the bank, he did it for me! Simple gesture by Rob but you’ve made a client happy for choosing SCCU. I’ll never leave this bank.”
“Working with Launch Credit Union for my mortgage was fantastic and made the mortgage process very easy. Their mortgage team was incredibly knowledgeable, responsive and kind. Responses to me emails and calls were immediately responded to. Our home buying experience was smooth and stress-free. Launch's rates, promotions and programs are all excellent.”