Metro by T-Mobile at 1195 Royal Palm Beach Blvd offers a wide range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store is known for its friendly and helpful staff, with a special mention of an assistant manager who is highly knowledgeable, caring, and loved by the community. Customers appreciate her genuine attitude, infectious smile, and willingness to assist with phones and tablets, making her a valuable addition to the location. Rudy, another standout staff member, is praised for his professionalism, patience, and dedication. Customers have described him as incredible, helpful, and genuine, often going above and beyond to ensure everything is ready and to answer all questions thoroughly. His kindness and patience are especially appreciated by elderly customers. Overall, the store provides excellent customer service, with staff who are committed to helping customers find the best plans and devices. Whether purchasing a new phone or seeking assistance, visitors can expect respectful, helpful, and friendly service from the team at this location.
I must say this has been the best experience ever. The young man Erick was so helpful and professional. He answered all my questions, cell phone service and internet . Great job Erick☺️
August 2022
Oh well they didn’t pick up the phone when I was calling.
March 2022
Rudy is INCREDIBLE!!! He has been beyond helpful. He has incredible patience and will literally helped us until he knew everything was 100% ready to go. AMAZING! I'll absolutely be back for him!
