Metro by T-Mobile is a good place to buy a phone. The store is nice and staff provide great customer service with a good and positive attitude. Employees are helpful, patient, and awesome, explaining details and setting up phones to work perfectly. They show good customer care skills and maintain good energy even when dealing with inconveniences. Staff are very sweet and do a lot to help, including transferring phone numbers and everything. The experience is highly recommended for those looking to switch lines or get a new phone. Overall, it is a good place to go.
Sam is the best person I have dealt with in my years with Metro. You need to give him a big raise. 10 thumbs up.
May 2026
I had the best experience from this store compare to the one on 4776 Okeechobee Blvd West Palm Beach, FL 33417. Addy was the one that helped me open up a new line today. And he was very helpful, patient and honest. I really recommend this store. You won't regret it. Addy's customer service is Top Tier.💕
May 2026
Addy and his employee were the best. They helped me get my services back up and running after I factory reset my phone and mistakenly reset the esim with it. They got me in and out in about 20 mins.
