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January 2024 by Luis Guerra
Excellent service, great attention. Thanks Yanai!
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September 2023 by Dean Newell
I don't know how a business could be any less helpful without being completely closed. I went in twice to get contacts restored; young WOKie couldn't be bothered beyond telling I had to do it in settings and that I should have backed them up.
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April 2023 by Lauren
Came here for a new phone about 2 months ago. Called ahead to make sure they had the phone I wanted AND the deal I was looking for (since every MetroPCS is franchise owned in my area) and they had the phone I wanted, the Moto G Stylus 5g (2022) for FREE when you open a new account. It ended up being much too expensive which her only explanation for the inflated price was "taxes"... So while my boyfriend and I were discussing options and trying to figure out what to do the lady at the counter brought out some random phone from the back (Moto G "Pure") and rang it up. I didn't even know anything about the phone but it was in our price range of $100 and we purchased it only to find out later that the phone wasn't even 5G and was a total piece of GARBAGE!The fact that we were opening a new account and had $100 for a new phone and yet this lady gave us some garbage LTE phone when MetroPCS advertises you can open a new account and have plenty of 5G phone options is absolutely unprofessional! I will NEVER recommend ANYBODY to ever go here!
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December 2022 by Happy Grateful
I must say this has been the best experience ever. The young man Erick was so helpful and professional. He answered all my questions, cell phone service and internet . Great job Erick☺️
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September 2022 by Joyce Jantzen-Lucas
They have an awesome young lady named Ms. Shamara Young that is truely an awesome young lady shes extremely knowlageable and very smart and helpful and truely cares about her customers shes an assistant manager and people in our community just love her to pieces. Since she has came to that store a lot of my friends and family members have bought telephones and tablets from this young lady just because shes so helpful. Im a very happy customer of Ms. Youngs just because of her infectous smile and geniune caring shes been such a great addition to that particular location I would highly reccommed that if you need a new phone or tablet that you see this young lady and youll get the HELP and RESPECT you deserve. Shes amazing and we all know that good help these days is hard to find. Shes been a true help and blessing to our community. Thank you Ms. Shamara Young for all you do to help your customers. You can see Ms. Young in the Royal Palm Beach location in the winn dixie shopping center. So lets all go see her and just say HOWDY youll be glad you did.
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August 2022 by Bryan Matthew
Oh well they didn’t pick up the phone when I was calling.
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March 2022 by Lori Collum
Rudy is INCREDIBLE!!! He has been beyond helpful. He has incredible patience and will literally helped us until he knew everything was 100% ready to go. AMAZING! I'll absolutely be back for him!
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March 2022 by Fidel Alvarez
WOW! WOW! WOW! RUDY IS AMAZING! I WAS AT A COMPLETE LOSE WITH WHAT TO DO. BUT WATCHING THIS MAN WORK WAS AMAZING!VERY PROFESSIONAL AND VERY VERY HELPFUL!! I'LL BE STOPPING BY TO SEE HIM EVERY TIME.
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March 2022 by Riff Mcnasty
Rodolfo aka Rudy is THE MAN! He really saved me from the nightmare I put myself in. I'll definitely be coming back to see him every time! You guys found yourselves a true professional!!!
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February 2022 by Marty Diogo
Just came in to see Rodolfo AKA Rudy & he was wonderful to me! I'm elderly & he was very patient & kind & answered ALL my guestions! Pleaskeep him here keep him here
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December 2021 by KrystalroxX7
Chris took his time to answer all of my questions. Great customer service, knowledgeable and patient. Would definitely recommend this location. Jak was great too.
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November 2021 by Abbey Rhode
Words alone cannot express how helpful everyone at this store is. They went above and beyond, especially the manager Jak. Not only did he help me get the right phone with the right service, but he went above and beyond to make sure I have everything I needed for both my personal calls and my professional business. Thanks you have a customer for life!
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September 2021 by Jamie Armstrong
Came in to get a new phone and couldn't have asked for better service the guys here were very pleasant eager to help with any need and answer any wild question I had about my new phone JAK was the gentleman that assisted me an was very sweet helpful even transferred all of my things to my new phone very happy and pleased
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September 2021 by Ellen Eckler
Christopher in the Royal Palm office is a jewel. He is smart, patient and professional. He is an asset to your company.
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April 2021 by Marzena Majewska-Button
They expect me to pay 3rd activation fee or buy another device w/out refunding the one that does not work. I asked them to call corporate management to help solve the problem, but they refused. One employee suggested a solution but was hashed by her manager.
