Metro by T-Mobile at 1195 Royal Palm Beach Blvd offers a wide range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The store is known for its friendly and helpful staff, with a special mention of an assistant manager who is highly knowledgeable, caring, and loved by the community. Customers appreciate her genuine attitude, infectious smile, and willingness to assist with phones and tablets, making her a valuable addition to the location. Rudy, another standout staff member, is praised for his professionalism, patience, and dedication. Customers have described him as incredible, helpful, and genuine, often going above and beyond to ensure everything is ready and to answer all questions thoroughly. His kindness and patience are especially appreciated by elderly customers. Overall, the store provides excellent customer service, with staff who are committed to helping customers find the best plans and devices. Whether purchasing a new phone or seeking assistance, visitors can expect respectful, helpful, and friendly service from the team at this location.
This location has great customer service.I highly recommend it.yanai was awesome
January 2026
The young lady who helped me was very helpful.she fixed my phone issues and explained the promotions. I ended up leaving with a tablet and a new phone. Good experience overall. Thank you yani
December 2025
Yanai was amazing very caring !! And was very understanding and helped me with everything!! I give her a 10
