PetSmart is a large retailer offering a wide variety of products for many types of pets, along with services like grooming, dog training, and adoption. Reviews note the store is generally clean and that they almost always have the needed items in stock, with good pricing and price matching. Many workers are described as friendly and on point with service. However, experiences can be hit or miss, with some personal noted as not friendly and not treating all customers equally. A common complaint is that the store is always busy, with very long lines and often only one register open, requiring extra time to wait.
Our puppy just graduated and I have to say Jesse is an amazing trainer. Top notch training and service
April 2026
Julia & Valerie were super accommodating with a special request that we had later in the evening. They went above and beyond to make sure we received what we needed as quickly as possible. Thank you!
March 2026
The puppy training class was very helpful. The trainer, Jesse did a great job teaching while making class fun for my fur baby and me. I highly recommend.