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“I absolutely love this kiosk. I live in Royal Palm over by jog road and I will drive here each and every time because these ladies are nothing but kind, considerate and knowledgeable. They make sending off packages a breeze and make my day that much happier.”
“WOW. Needed to have documents notarized and Alisa was fantastic. Extremely helpful, efficient and very professional. She actually performed with a smile. Glad to have this service in our area.”
“Now that I have been here for some time now, the staff is amazing !! Shout out to coach joe.. he really brightens up the day! Thank you to all the staff that continuously help and understand my learning curves”
“I sent a package Priority Express to Seattle WA on Fri to arrive on Sat before 6pm, since it was prescription glasses replacement for my son . The package was not sent out on time 3days have passed. This morning I went to my local.post office to claim my money pack and to see where the package was i finally asked for a manager who was very informative and professional unlike the counter lady with a heavy Russian accent who was very rude and told me to Google the address of the distribution center ! Thank you to the manager at USPS Jog office. I don't recall his name sorry but a perfect gentleman he called me back to let me know package had arrived at Seattle today.”
“I had a choice of which Post Office to go to and decided to try this location. Yes, parking is an issue so I'm guessing the local carriers park in the same lot - BAD idea! I have back issues so have a handicapped placard and fortunately that spot was open.Both clerks were busy but pleasant as they expedited waiting on people. My clerk was very understanding as I had left my readers behind and pointed to where I needed to fill to out info. Much appreciated.I will return. Sorry others are having so much difficulty. Bad optics USPS. Answer your phone and use care in delivering packages!”
“Very helpful staff. Friendly, and patient even under times of duress and peak hours. No complaints. The system as a whole may be imperfect but that’s not a reflection on the service at this location from my experience so far.”
10:15AM - 2PM
3161 Fairlane Farms Rd STE 1, Wellington
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“I want to thank the Wellington Annex Post Office as we had an order that was out for delivery which we found out was ordered on a stolen credit card. The package was out for delivery when we were notified of the fraud, and upon speaking to the USPS branch, they said to call back in an hour as they were going to try to contact with postal person. An hour later, I was told they found the package in the truck and that it was already scanned to be returned. Exceptional customer service, from the main number that logged the case, to the local branch the case was sent to. Thank you USPS, and to Tili, exceptional job. You went above and beyond and its truly appreciated.”
“I have gone to pick up packages when they are not left at the door of the house or the mailbox and I have no complaints with them!! They always give you excellent and personalized attention!!!
Excellent location very close to the house”
“I love this place. The extended hours are very convenient. Most of the employees are friendly and patient. I also appreciate the old postal themed paintings in the lobby. Definitely my favorite post office in the area.”
“I came into the post office to process my passport and had the great luck when I met Tanisha in the passport department. From the beginning she was very helpful beyond what one would expect. She was patient and attentive as I expressed I was under a time crunch. I was having a problem obtaining my birth certificate in a timely fashion. She worked with me by showing me where to apply on line and she made the process easier. She looked over my paperwork and advised and educated my in other areas that would expedite my paperwork.The entire time I’ve interacted with her, she was so kind and helpful. She gave me great advice throughout the process and her demeanor was upbeat and friendly. She expressed amazing customer service and in the end I was able to get my passport issued.”
“I have been the passport agent at this location for 4 or 5 years. I am so sorry for the ones that had a bad experience with getting your passport done at this location but there is supposed to be more than one person doing passports at each location. Thank you so much for submitting your reviews. We are working on avenues to make things better. Your input means a lot and God bless.”
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“Excellent service. We had a passport appointment, even though we couldn't take the photos there because the camera was broken. They managed to help us and the appointment run smoothly. Thank you for your service ?”