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December 2023 by Lloyd Walters
I took my boy Budgie to have his teeth cleaned on December 21st. Dr Hugh pulled 8 teeth. My boy went from growling and swatting at everyone since we adopted him. One day after surgery, he is a different cat. I have never seen such a transformation that quick. He is rubbing all over me and very playful. I am so pleased with how awesome they are and how affordable they are. Thank you Dr Hugh and your staff for all that you do for my children. Lloyd Walters
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December 2023 by J Mccreary
Awesome! Had a morning appointment for a reptile. Very fast, awesome care team, and great price. Will be coming back here if needed.
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December 2023 by Natasha Belanger
By far the best vet in town! Staff is pleasant and helpful. Dr is caring and thorough...they wont nickel and dime you to death with unnecessary stuff or suggest things you don't need! Fair and honest...thank you!
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October 2023 by Marsha Peterson
Dr. Hugh is so knowledgeable and relates to our two mill dog rescue pups so we'll. Finally found an excellent vet!!
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September 2023 by Rob Mitchell
I’ve unfortunately had to put all 3 of my dogs down this year due to age. All 3 times the folks at the Durbin Creek Animal Hospital were absolutely incredible. They were kind, professional, and supportive. Can’t recommend them enough.
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September 2023 by Alicia Bresler
I feel like this place is hit or miss. The office is very poorly run. When I make an appointment, I am made to wait over an hour because of non-emergency walkins are taken first. I have tried appointments first thing in the morning or last appointment, or middle of the day....doesn't matter. We have tried being a walk in had another non-emergency walk in behind me by 7 minutes, and I was made to wait while his fur baby was taken in. It is beyond frustrating. If this was a once or twice situation, I wouldn't be bothered but it happens for EVERY appt. I used to be their biggest fan but since the patient base has grown the quality of their service has suffered. Super disappointed and on the hunt for another vet
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September 2023 by Agnieszka Lis
I can write a lot good about my visit (two cats). Professional doctor, good price for high quality visit, and really nice all stuff. Highly recommend.
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August 2023 by Judith W.
Most knowledgeable, caring, affordable vet I've ever met. Highly recommend! So compassionate and caring for my 13 year old toy poodle. I highly recommend !
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August 2023 by Mellissa D.
Dr. Hugh & his staff are amazing. My dog got in a fight with another dog and I needed a vet in an emergency! Dr. Hugh was able to see us and treated my dog with the greatest of care. I had just moved to the area but had planned on keeping the vet we had across town. After the incident, I instantly decided to transfer vets permanently! Had a second incident that needed quick care when I stopped to help someone who had had a car accident. She was taken to a hospital herself and I offered to take her bunny to the vet as she was worried the bunny may be hurt. Dr. Hugh to the rescue again! Turns out the bunny was just fine! So glad to have a veterinarian with a true passion for animals!!!
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August 2023 by Paula Demsky
Dr. Hugh and his staff are absolutely fantastic. We have taken our dogs to various vet offices as we have lived in many states across the East Coast and I continue to be impressed with the level of care and how honest this office is about their prices. Highly recommended.
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May 2023 by Kelsey Ringenberg
Dr Hugh has helped me put down 2 of my cats in the past 2 years. It was so very difficult but I appreciate his professionalism with the procedure. The entire staff sent me a sympathy card after which really meant alot. I highly recommend Dr Hugh & his staff!
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May 2023 by Vanessa C S
We are devastated. It is very sad to experience the lack of attention and neglect this office had to our family that led us to loose our beloved pet.Unfortunately, we can only regret at this time for the decision of choosing Durbin Creek Animal Hospital and pray God will continue to give us strength and receive our beloved pet in His arms.Not a word back, nothing received from the office (not even a call back as requested to the vet). Front office team is careless.This practice standards led suffering from the pet, additional expenses and an irreparable loss. Not humanitarian at all in respect to the entire family. What is showed on social media is very different than what you get when you really need a vet that cares!Stay away!!!
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February 2023 by Rick Kloock Sr
We took our small dog in for a checkup at the end of December and specifically asked for her ears to be checked during the exam. They said everything was fine and sent us on our way. When we took her to the groomer a few days later, we were told she had a serious ear infection. We took her back to Durbin Creek Animal Hospital and were told she did, in fact, have an ear infection and were sold some ear drops to clear it up. We took her in to be spayed at the end of January and had to ask for written instructions for aftercare. Dr Hugh is great with the animals, but there needs to be better information from his staff.
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January 2023 by Catherine Heidersbach
I cannot say enough good things about Dr. Hugh and his practice. He is the most compassionate vet my husband and I have ever met. We have 4 cats and an English bulldog puppy. He has always made himself available whenever we have called with questions or concerns. Our bulldog has been dealing with chronic GI issues and recently had a colonoscopy done at a nearby ER vet, they told us it was IBD and put him on steroids. I thank god Dr. Hugh took a look at the pathology report from the vet who did the procedure. He called me and let me know our dog actually had a fungal infection. By the very next morning Dr. Hugh had called in an anti fungal medication for us to pick up for our little guy. We are beyond grateful we have a vet like him near us for our fur babies.
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January 2023 by Nick Boniface
Dr Hugh and the staff are great. We lived in the neighborhood when we got our dog Mako and brought him here since he was a puppy. We moved to St Augustine but decided to keep bringing him here because we liked it so much. Today I brought mako up super last second (Mako was very sick) and Dr Hugh made the time in between appointments to check on him. Very caring and professional.
