“PLEASE GIVE GERALD YOUR BUSINESS!
Called 20 minutes before close to see if I could get squeezed in for a battery replacement, said come on in. I got there and he was willing to stay late just to fix it. He also attempted a diagnosis because I wasn't completely sure what was wrong. Sadly he didn't have any batteries in stock or other parts he said that it might be since it's an older iPhone, but he ordered them the next day and had them arrive soon after. My phone was sadly not fixable with the tools at his disposal, he told me I'd have to take it to Apple. He didn't charge me a dime. Offered to stay late, attempted a diagnosis, ordered parts, replaced all the pieces he ordered to see if they'd work and was so friendly. Definitely will be bringing all my business here from now on!! (Sorry I'm so late on this review, you seriously rock Gerald! Thank you again!)”
“Long story short: my phone would not charge regardless how much I struggled and forced it to connect. I needed my phone working. My wife and son were traveling extensively and I'm 72. I needed a new phone, but with my son's knowledge to select the right one, and they wouldn't be home for six more days. With only 40 percent charge left, I had to leave it off, and check it briefly a couple times a day. I went to Batteries Plus to get a new battery, hoping that would buy me more time. Mike Fox at the San Jose store informed me that unfortunately they are not always shipped from the factory fully charged. He took my phone and worked on it intently behind the counter for several minutes. He then handed it back to me and said, "It's not perfect, but it's better. It is charging." All I could say is, "Thank you. What do I owe you?" "Nothing. Glad to help." You do not hear those words anymore. Thank you, Mike and Batteries Plus. Bill Hazes”
“I dropped off my boyfriend's phone for the front to be fixed and the gentleman was absolutely amazing. He was done before the quoted time frame. My nail lady was so kind and ran me up there to pick it up and it looked like new. If you need somewhere in this side of town in a hurry definitely go to this location. The price was pretty standard for face repair.”
“My first experience with iFix & Cell was top notch! I contacted another store and ordered a screen replacement for my phone only to be told the day of fixing that the worker ordered the wrong screen. I then called iFix and he ordered the screen right then and repaired my screen by the next day 2pm. If you need your phone repaired, this is the place to go!!”
“Mike was professional, quick, and offered the best price around. Phone was ready the next day as promised and looked/worked perfectly! Highly recommend and would absolutely use them again.”
“This is our favorite place to bring our gadgets that need repair! The owner is friendly and knowledgeable. We always get our items return returned quickly and at a fair price.”