Gold & Diamonds Direct is a highly recommended family business known for its exceptional service and honest, pleasant staff. Customers appreciate the careful handling of jewelry, including repairs and custom work, with many praising the jeweler's expertise and friendliness. The team has a reputation for going above and beyond, such as expediting orders to meet specific needs, like gifts for special occasions. Reviews highlight the ease of selling broken jewelry, with staff providing valuable advice on the best options for customers. The atmosphere is described as warm and welcoming, making it a joy to work with the team. Whether for repairs, resizing, or custom creations, Gold & Diamonds Direct is recognized for delivering quality products and services, along with a great selection of existing jewelry. Overall, the business stands out for its professionalism, kindness, and commitment to customer satisfaction.
Team was very helpful and resized a ring to pretty close to fitting. Also gave use free ring spacers for my fiancé.
February 2024
Had to have a permanent bracelet taken off. The jeweler took it off carefully, so it could be worn again, at no charge. They have also repaired several pieces of my jewelry in the past. I highly recommend them
January 2024
The service we received today was impeccable. I asked for an early Christmas present for my wife to wear on a cruise. It came in wrong and they expedited for her to take with her. All great service.
