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December 2023 by Linda Nevins
I went to the store nov 25. As we checked out our cashier , David B was awesome yet the lady whom I have never seen before had to have been new. She had no clue how to pack. The platic bags were ripping due to her overload in a bag. The bags were packed with no - no how at all. Pie crust were thrown in on the bottom of bag and cans and other heavy objects were thrown in cold and boxed items. You can guess the crusts were just a total mess. The rest of the bags had no method of packing either eggs in with cans etc. I think she had to miss how to pack in training. This was the first time I ever had a problem with any publix stores. Please train her before the same happens to others. Thank you
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November 2023 by Jerry Henriquz
I waited at the Deli for almost 15 minutes on a busy Saturday afternoon. There loads of Publix employees back and forth working like beaver. Where was the help in Deli. One person waiting on line is atrocious. When I finally got services. The next person who came up to the counter for served by a Publix employee. What a joke! She should have had to wait 15 minutes like I did. The customer who left apologize but I explained it was not his fault that I had to wait. And wait I did!
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November 2023 by Tim Chappell
Nice location and has a salad bar, which is not normal for Publix. Very clean and spacious. Workers were all very helpful and friendly. Make sure to check out the deals up front on clearance and bogos
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November 2023 by Rob P.
We started shopping here several months ago but it seems almost every visit something bad would happen. From fruit going bad 12 hours later to bogo items rung up incorrectly to their extremely rude and "too busy & can't be bothered to actually help anyone" pharmacist, it's just unfortunate. The store is one of the newer layouts and that part is pretty awesome. The experience, though, is just not there. Far better to travel the extra 5 mins up the road to the 2209 location.
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November 2023 by Sean Shih
Experience excellent customer service overall its a friendly family visit welcome store ! Products n Services are well served ! Higher rating than other Publix shopping environments make u feel like family in town ! River Town ! Must stop by store to get the friendly family shopping experiences ! Dare u to stop by to prove me wrong in this feed back about this store shopping experiences !
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November 2023 by Catherine S
I’ve been ordering subs here every week for the last 10 weeks. Every other week is an issue. Either it wasn’t made, they don’t set it out and it takes 15-20 minutes just for them to find it, or in today’s case they put my cold sub on the hot station, ruining it. I’ve addressed this with the deli manager, assistant store manger, and today another manager. I’ve never had a bad experience in a Publix until now. Then when you ask, they are rude. 2 weeks ago myself, and the deli manager checked the track 3-4 times and then the 5th time the sub miraculously appeared. You know we are looking for the sandwich, why not just hand it to me? Another time they said they wouldn’t charge me to remake it (I had paid online). Umm, I paid for it online and you didn’t give me my item. You’re not doing me a favor. They also have an attitude about assisting you with the problem. They just don’t seem to care. I’ll be using a different deli.
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September 2023 by Jane Itri-Gaeta
As always a bit overpriced but you can take advantage of digital coupons snd the bogo one sales their fruit is always good and I love that you could return items with no hassles. It’s always clean and the staff are very customer friendly and always willing to help and accommodate you.
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September 2023 by Elizabeth Carnley
I love Publix! This store is laid out well and has a good variety. I love seeing all the local high school students entering the workforce.
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September 2023 by Stephanie Palladino
Very clean store, employees are always friendly and knowledgeable about products and locations. Highly recommend!!
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September 2023 by Brody Meyer
Always clean, quick service, kind and helpful staff. I am here multiple times a week and never a single problem.
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August 2023 by Antoinette Wright
Good selection of fruits and veggies and a wide variety of each one choose from. Lots of helpful customer service folks so no waiting in line to check out.
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July 2023 by Brett R
Great employees and service. Too bad corporate has the mentality of efficiently and capitalizing on margins by price gouging. On top of this they’ve cut back the cashiers and force to self checkout which unfortunately if you have a large cart leaves you waiting in line.
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June 2023 by Susan Argott
So clean! It has anything you're looking for at a supermarket. The Pub Subs & fried chicken is excellent. Friendly workers, very helpful.
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June 2023 by Kevin Deliallisi
Supporting manager rolled her eyes at me while telling us to leave her name was Samantha she was rude but Bethany was nice and dalton told us how to make orange juice and bryce told me to to leave because I was talking too much
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May 2023 by Alene Lang
This is one of my go-to grocery stores since we’re down the road. The employees are always kind and helpful! I can usually find what I need quickly since it is clean and organized.
