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December 2023 by Greg Palmer
It's really quiet and not too busy.
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November 2023 by GrimzFamilyTravel
We normally shop in St Aug town, but because of the Black Friday we try to avoid the busiest stores, and we've come across with this Ross Location at Durbin. It's neat,clean,big and so much selections. The service is fast no what time at all. Staff are friendly and very helpful to find your looking for. The fitting room is clean and not messy at all.
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November 2023 by Lauren S.
It is so boring and nothing cute anymore and not worth it at all and plus all the employees look bored and miserable not welcoming at all and looks gross and disgusting not organized or clean or sanitized and I would rather shop on Amazon and Walmart then the place all stories disappointing these days and horrible escape for Walmart and all the and Amazon are the best place to shop and better and worth it then this place! Thank you Lauren
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September 2023 by Linda Wingo-Peralta
Loved the plastic plates I found for our wedding
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August 2023 by Chris
This is worst Ross you'll ever have the misfortune to visit. Seriously, I've been to better Ross's in the actual hood. I usually like shopping at this chain, so i figured how different could it be? Wow, you have no idea...So I got into a "return loop" at this place because all they sell is off-brand low quality items, and since they refuse to refund your money and keep giving you a gift card, you have to come back. So I go back a few times, and get treated like some kind of thief by the rude cashier up front for returning a defective item? Seriously, I'm literally harassed for returning a shaver that i never even used, lmfao. Really?? I don't even want to come back, but they refuse to return customers money and force a "gift card" on us instead, which I'm pretty sure is also illegal. Anyway, 90% of what they sell is garbage that doesn't work, is fake, falls apart, or worse, and they harass the customers when they speak up. This place reminds me of some dinky scam operation you'd find on Canal St NY. It's not worth the hassel.They never update the selections. They carry very few items. The clothes fall apart and have terrible quality. It's all off brand fake stuff. The employees walk around the floor glaring and avoiding you. The dressing room employees are straight rude and it smells like urine back there. Seriously, someone pee'd back there..it was obvious and you could smell it as soon as you got close, but the employees didn't care. Selections are laughable, half the shelves are empty. Things are just thrown around, some stuff on the floor. Nothing is ever in stock, low quality place. If you're in this shopping center, just visit Burlington next door, its 100x better. The employees are good and the quality is excellent.
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August 2023 by Joe Martin
Didn’t like the clothes selection but saw some other things. The cashier was very nice and friendly
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July 2023 by Sean Ketterer (Kexn)
Had a great experience shopping today. Olivia, a young employee in charge of the fitting rooms, was very kind and offered help and advice when choosing clothes and styles for me and my buddy. Overall a great experience and very nice interaction
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June 2023 by Melissa Henderson
Hit or miss on inventory but I appreciate it's nearby. The staff are always friendly.
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April 2023 by Sean Shih
Super friendly n helpful ! Must stop by now ot today NOT tomorrow or other X !Price are ridiculous fair !
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April 2023 by Thais Vale
Found what I needed in no time! Cashier lady was nice and polite!
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April 2023 by Ashley Heggood
Always great finds. Could be cleaner tho
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March 2023 by Whisker P.
I got 20 items here for the price of a dress Amelia Island. What a fun stop on the way home. However, there was only one checkout lady, with a line that went on forever. Luna was a great checkout girl. She is lovely, pleasant, and very helpful. She made shopping at Ross's even better.
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January 2023 by Hannah Grace
Great place to get clothes, shoes, some beauty products, small pieces of furniture, and a few pet supplies (mostly dog and cat stuff) for cheap!It doesn’t have EVERYTHING I need and the bathrooms aren’t the cleanest but it works!
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January 2023 by KEEP ME COVERED At peace
I love me some Ross and this area is my favorite place to shop. I know it's a busy time of the year. I was in the kids and women's area in the store and the cups and spill in the area. How do you not pick the cups up and get up the spill. So I went back the next day after 6pm same stuff and the spill is dry and now all over the floor. That I left and went to another Ross. Staff need to clean up how you leave trash and a big spill for two days on the floor and now it's worst.
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January 2023 by Sinday brand
I would like to rate it 0 stars but here is the minimum one star. The lady working tonight who announced the closing of the store was very rude to us, I and my family acted like everything was fine and wished her a good night, she was looking at us with hatred and didn't answer us back.