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March 2024 by Nila Laskey
Ceara checked me in and explained to me exactly what needs to be done to my car. She is very friendly and professional. Alex, on the other hand, fixed , checked, rotated and balanced my tires and he is very good at what he does! He then, explained to me what he did to my vehicle. I thanked them and left satisfied and happy. I will definitely recommend them to anyone who needs their vehicles checked and fixed. I will give them both a ten for a great job well done!
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March 2024 by A
Told me to come get a service. Drove over and the desk guy told me he was too busy and that he needed to answer the phone. Went on to argue with someone who quit. Ultimately told me he didn’t talk to anyone there and wouldn’t help me. This place is a mess.
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March 2024 by Eugene Anderson
Great environment. Nice waiting area. The guy at the front desk I believe his name was Carlos. Anyway he had great product knowledge. They made me feel very accommodated. No pressure at all to get extra services. I’mfrom out of state but this is my new place to get services. They had all the proper tools and technicians to do the work In an efficient manner. I normally do all my own work because I take great care in my Mercedes GL but with the pricing and knowledge they have I’ll trust them with any of my vehicles. Really impressed and they have earned my business. Thanks again to the whole team.
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March 2024 by David Azotea
Very happy with my service. Prompt and professional. Had new tires put on and an oil change. Will definitely use this facility again.
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March 2024 by Jacob Moss
Made an appointment for an oil change online during business hours and never got a confirmation that it was actually booked even though I did it days in advance. Whenever I tried to call and confirm if I actually had an appointment they would answer my phone call then immediately hang up.
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March 2024 by Derrick Clay
Great customer service, wait time wasn’t too long and a nice atmosphere!
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March 2024 by Michael Persin
This place is awesome. Every time I go I’m always impressed with the professionalism and quality of work. They don’t try to sell you things you don’t need and explain the reasons when things are needed. Love this place. Highly recommend.
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March 2024 by Matthew Burnham
I made an appointment on 03/13/24 at 9:00 am. When I made it to the store, they said we’re a bit backed up and will get to you as soon as possible.Then for service I ask if they can zip tie the protection cover of the oil filter. They said they got it done for me and even checked with the technician. They confirmed confirm they zip tied the protective cover. They lied! I got home and it was hanging. When it was time for check out I stood there for 15 minutes and I am and I timed it the girl had no customers was playing on her smart watch while my car sat outside and I had my two kids with me just waiting for them to take my money so I can go. I had to ask them to check me out. The next day as I was driving to my kids school I hear something snap and when I got home the hubcap was never properly snapped on and now it’s lost somewhere on the road because they’re incompetence. Management please contact!
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March 2024 by Mallikarjuna Kamavaram
Tire outlet, on st johns parkway -St Johns FL - quality service and good price. polite salespersons. This is the first time am going there and came out with very good experience.
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March 2024 by Ivan Garcia
Great service and friendly. Will be doing business with them again
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March 2024 by Mark Nielsen
I was hired as Store Manger for this location. During the interview process I asked ALL the relevant questions, however, it was evident from my first day that the answers to my questions, that I received from management, were lies. Stay away from Tire Outlet, my experience was SO BAD that I quit after my forth day!!!
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March 2024 by Charlie Clarke
I used to have great service at this location but have been let down on my most recent visit. I called the shop when it opened and was told I could bring my vehicle in for a quick AC charge before a road trip because they were having a slow morning. I specified the AC leak was already identified by their store on a previous visit, and I simply needed a AC recharge to carry my through the road trip. 2 hours later the mechanic came to speak to the front desk and said the inspection was complete on my AC but they were unaware they needed to charge it. I don’t know how this was miscommunicated between the front desk and mechanic team, but it turned a simple service into a 3 hour visit and close to $200 in labor unrequested costs. Incredibly disappointed in the service received on this visit.
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March 2024 by Randy Tame
Scheduled for oil change and tire rotation. First one in. They only did the oil change not the tire rotation and try to charge me for it. They had a honest crews before now all new workers. All on the cell phone except 2 people far back near the alignment stand. It's not the company, it's always the workers ruining your business. I will not be going back to this place.
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March 2024 by Andrew Lodge
I scheduled an appointment 2 days in advance. When I showed up for my appointment, they said that they did not have my tires. They said the only option was to reschedule multiple days in advance. When asked why they didn’t have my tires when i scheduled multiple days in advance, they could not give me an answer.
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March 2024 by Daniel Andrade
Pulled in with a flat ,30 minutes later driving home with a smile. Thank you
