Firestone Complete Auto Care in Saint Petersburg, FL has been serving the community since 1926, offering a range of auto care services including tire sales, maintenance, and repairs. The shop provides solutions for all vehicle makes and models, with services such as oil changes, brake inspections, and engine repairs to help keep vehicles running smoothly. Customers appreciate the convenience of this location, especially for quick turnarounds like oil changes, and value the ability to schedule appointments online or visit the shop directly. Many reviews highlight the friendly and professional staff, with some praising the quick and efficient service. For example, the team was able to perform an oil change within two hours, enabling a last-minute trip. Customers also mention that the technicians do good work and are knowledgeable. However, some reviews point out issues with upselling, feeling pressured into unnecessary services, and encountering staff members who seemed arrogant or unprofessional. There are also complaints about inconsistent recognition of loyal customers and the absence of loyalty discounts or points, which could enhance customer satisfaction. Despite these concerns, the overall experience at this Firestone location tends to be positive, especially when it comes to quality work and customer service from the technicians and management. Customers trust this shop for reliable auto care and appreciate its longstanding presence in the community.
I bought the tires online and made an appointment. They got me in and finished the install, same day. Exactly at the time promised. I had another issue, but that was unrelated to the install. That's why I give 4 stars, not 5.
February 2025
I had an appointment and was waiting, the car service wasn’t started until 1 hour past my appointment.
December 2024
Sometimes I feel like everytime I go there for a simple oil change, they always trying to upsell me on something I don't need right away. I'm sure that's part of the job
