Metro by T-Mobile at 3252 Central Ave offers a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, including Lulu, Leah, Roy, and Mohammed, who go above and beyond to assist with various needs such as plan selection, sim card replacement, and device issues. The staff are known for being courteous, knowledgeable, and professional, making customers feel well taken care of. Despite some concerns about pricing compared to previous years, the store's team works hard to provide good value and quick service. Many reviews highlight the staff’s genuine expertise and patience, especially when resolving problems or explaining options. The store also provides access to new devices, often arriving via USPS, and customers value the consistent, reliable service. Overall, Metro at this location is praised for its friendly environment, helpful team, and dedication to customer satisfaction, making it a trusted choice for prepaid plans and 5G phones.
Sean and Adrian are the best they got my insurance on my phone when no one wanted to help they were there love you guys come here!!!
August 2025
Lulu, you’re truly amazing. Thank you so much for everything you’ve done for me. Your customer service is outstanding, and you consistently go above and beyond. When corporate tried to raise my rate from $78 to $108 and then to $98, you fought hard to make sure I kept my original rate. I really appreciate your dedication... read full comment
February 2025
Knowledgeable and professional. Was able to pay my bill pretty fast
