Metro by T-Mobile at 3252 Central Ave offers a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, including Lulu, Leah, Roy, and Mohammed, who go above and beyond to assist with various needs such as plan selection, sim card replacement, and device issues. The staff are known for being courteous, knowledgeable, and professional, making customers feel well taken care of. Despite some concerns about pricing compared to previous years, the store's team works hard to provide good value and quick service. Many reviews highlight the staff’s genuine expertise and patience, especially when resolving problems or explaining options. The store also provides access to new devices, often arriving via USPS, and customers value the consistent, reliable service. Overall, Metro at this location is praised for its friendly environment, helpful team, and dedication to customer satisfaction, making it a trusted choice for prepaid plans and 5G phones.
Knowledgeable and professional. Was able to pay my bill pretty fast
December 2024
Lulu was super helpful and knowledgeable. It was a joy working with her. I've been to several Metro stores, and this was by far my best experience.
September 2024
Lulu was great and went over and beyond to help me I'm very happy with Metro thanks to Lulu and if I could give her 10 stars for how knowledgeable she was I would have she's and amazing representative
