Metro by T-Mobile receives reviews praising its excellent and exceptional customer service. Staff members are described as amazing, knowledgeable, and professional, going above and beyond to help. Specific assistance highlighted includes setting up phone upgrades within a budget, transferring content between devices, answering questions, and helping to lower bills through programs and auto-pay. Staff also handled difficult customer interactions with resilient composure. Reviewers note they have been loyal customers for years and highly recommend this location, with some stating they would only return for the specific assistance received. The service is consistently commended as fantastic.
