Metro by T-Mobile at 9029 4th St N offers unbeatable prepaid plans and a wide selection of 5G phones from top brands. Their friendly staff is dedicated to providing excellent customer service. The store has received mixed reviews, with some customers praising the manager, Edwign, for his exceptional service and ability to meet their needs. Edwign is described as patient, knowledgeable, and skilled at helping customers find the right plan and phone. He is praised for his great interpersonal skills and for going the extra mile to resolve issues. However, not all customers have had a positive experience. One long-term customer had trouble with a new phone that didn't work properly and faced difficulties getting it resolved, despite multiple visits to the store. This customer ultimately decided to discontinue their 10-year relationship with Metro due to the hassle. Overall, Metro by T-Mobile at 9029 4th St N seems to offer a mix of excellent and subpar customer service experiences. Customers who work with the manager, Edwign, tend to have a very positive experience, while others may face challenges in getting the assistance they need.
That young man is my go to metro guy! He sold me a phone and has treated me with respect and love even after, most places after they have your money but he's amazing! I think his name was Edwin but he definitely deserves recognition
May 2023
Edwin has excellent customer service skills. He listened to what i was looking for and I was So excited to get the phone i wanted!!Atmosphere is great. Prices are great!
May 2023
Edwign was such a friendly worker, he gave me such an amazing experience and made me feel such at home 10/10 recommende
